HELP & FREQUENTLY ASKED QUESTIONS (F.A.Q.):

What is a Media Player? (Back to Top)
Media players are programs used to play digital music stored on the computer, accessed online, or on a CD. Windows Media Player, for example, comes with Windows 98, 2000, ME, and XP. There are other players available that can be downloaded for free such as the RealOne Player, MusicMatch Jukebox, and Winamp.

Where should I save the downloaded music? (Back to Top)
Most computers default to a certain folder automatically -- usually to a folder called "My Music" within the main "My Documents" folder on the hard drive. AOL users default to "My Downloads" within their AOL folders. You can always tell your computer where you want to save your files by opening your player of choice, and configuring the destination folder or location from the top menu of options.

Important note: If you have not designated a folder of choice for your downloads yet, and you are using your default Windows Media Player, the player may download the file to your Temporary folder. If this happens, the file will be named with an odd numeric name while inside that folder, and you will have to move it out of the Temporary folder in order for it’s right name to display again. Here’s how to do this:

1. In Windows XP (other versions of Windows may use a different path for this file), go to: C:\Documents and Settings\Your Name\Local Settings\Temporary Internet Files
2. Sort the folder by the file type column by clicking on the “type” column header. Next, scroll down to file type Windows Media Audio. When you find Windows Media Audio files, look at their “date Modified” column for the latest files modified. The latest one would be your latest download.
3. Highlight the file, and drag it with your mouse out of the Temporary folder onto your desktop. You will notice that the file name, if previously shown as scrambled numbers, now changes to the name of the song you downloaded.
4. Last, you’d want to drag it into your folder of choice for future use. We recommend you use your computer’s default My Music or My Downloads folders. In XP, the path for your My Music folder is C:\Documents and Settings\Your Name\My Documents\My Music.