HELP & FREQUENTLY ASKED QUESTIONS (F.A.Q.):
Important Legal Notice
The materials contained herein are protected under various laws. These materials are for non-commercial use only. Any reproduction, publication, further distribution or public exhibition of these materials, in whole or in part, is strictly prohibited. Any unauthorized use may subject the offender to civil liability and criminal prosecution.
Music Content Advisory
Because most tracks available for download are taken right from the master CD, there may be explicit lyrics in some music not suitable for all audiences. To help listeners and parents distinguish "clean" and "explicit" material, we have set up safeguards to inform you before you download a track with explicit content. Look for our “Explicit” and “Edited” marks on albums and tracks, and please assume that our marks mean exactly what they say. For more information on how tracks are rated, please go to the website www.parentalguide.org.
How To Contact Customer Service
If you need further information, please email us the error message or your question, and some basic information on your computer: What web browser, OS, and player you are using along with the song title and where you downloaded it from. Send this information to: service@neuroticmedia.com.