HELP & FREQUENTLY ASKED QUESTIONS (F.A.Q.):
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What is a Media Player? (Back to Top)
Media players are programs used to play digital music stored on the computer, accessed online, or on a CD. Windows Media Player, for example, comes with Windows 98, 2000, ME, and XP. There are other players available that can be downloaded for free such as the RealOne Player, MusicMatch Jukebox, and Winamp.
Where should I save the downloaded music? (Back to Top)
Most computers default to a certain folder automatically -- usually to a folder called "My Music" within the main "My Documents" folder on the hard drive. AOL users default to "My Downloads" within their AOL folders. You can always tell your computer where you want to save your files by opening your player of choice, and configuring the destination folder or location from the top menu of options.
Important note: If you have not designated a folder of choice for your downloads yet, and you are using your default Windows Media Player, the player may download the file to your Temporary folder. If this happens, the file will be named with an odd numeric name while inside that folder, and you will have to move it out of the Temporary folder in order for it’s right name to display again. Here’s how to do this:
What is a license? (Back to Top)
All music is copyrighted. When you buy a CD, part of your money pays for a license. When you download free legal music on the Internet you need to get a "free" license. Secure ("encrypted") music needs that license to play. The license is a small file that is downloaded to your computer. If you have two different players on your computer and you try to play the file on both players, you may need to obtain two unique licenses for the same file, so make sure you are online when you open the song with that second player.
The license for purchased music is usually delivered behind the scenes as a silent license. The license carries usage rules information such as your right to make copies to CD and or transport to portable devices. In the case of promotional files, we sometimes display the license to communicate certain information to you such as promo expiration dates. Promotional files often restrict your burning and transfer rights.
Does the license travel with the audio file? (Back to Top)
Usually, no. Typically, if you move the file to another computer, you'll have to get a new license. However, note that purchased songs are allowed to be played on several computers, which means that you will be able to obtain a secondary license for a moved file.
Are there territorial restrictions? (Back to Top)
Usually, yes. Many songs have territorial restrictions that will prevent people outside the U.S. from downloading the music and/or obtaining a license to it.
What is a CD burn? (Back to Top)
Some WMA and WMV music that we sell allows CD burning (this is determined by the Rights Holder – which normally is the record label). CD burning means copying the music to a writable CD so that it can be played through your normal CD player. CD burning is managed through your player application/s. For some downloads, the Rights Holder may have set up some restrictions. Usually these are only set for free downloads. Additionally, salable secure WMA downloads often include burning limitations (such as allowing you X number of burns). Those limitations are listed in the file’s Properties which you can view from the menu of your media player.